Anek offers a 10% discount all year long for all passengers older than 60 years.

Cancellations    
-  the full fare is returned 30 days before ship departure 
- Between 29 days up to 7 days prior to departure of the ship, 80% of the fare will be refunded
- Between 6 days and 24 hours prior to the departure of the ship, 50% of the fare will be refunded.
- 24 hours prior to the departure of the ship, no refund will be made
- Refunds can only be made by the Agent who issued the ticket

Loss of Tickets
Loss of tickets should be reported immediately to the issuing Agent or to the Shipping Company. Passenger has to pay for a new ticket and the refund of the lost ticket will be made at the end of the year if the ticket has not been used.

Open Date Tickets
Holders of open date tickets should ensure that they make reservations for their return journey as early as possible. The Shipping Company does not guarantee availability and cannot be held responsible for loss of passage. Tickets are valid for one year from the date of issue. Tickets are issued based on the prices for low season. In case the passenger chooses to travel during mid or high season he must pay the difference between the quoted fares.

Embarkation
Passengers must report to the Port Agent at least two (2) hours prior to the departure of the ship. After this period the Company reserves the right to dispose of their cabin or seat without any refund. 

Meals
Meals are not included in the fares and are available at the vessel's restaurants and self service facilities. 

Children
- Children up to 4 years :  free of charge, no bed provided 
- Children from 4 to 12 years :  50% discount bed provided

Groups
Special prices may be made by arrangement.

Pets
Pets travel free of charge. Special accommodation is available on the deck. they are not allowed in the cabins or public areas.

Security Regulation          
For safety reason the use of propane or similar cooking or heating gases is strictly prohibited.

Luggage                                                                                                 Luggage can be left in the vehicle. Passenger are kindly  requested to take items needed during the trip with them. The company has no responsibility for the loss money or valuables. Money / valuables can be given to the accounts' bureau on board for safekeeping. 

Route schedule, rates and hours
Changes possible without prior notice in exceptional cases.